Cancellation and no-show policy

Can’t make your appointment?

During this time, every appointment is precious and every stylist has a long waiting list of clients. If you cannot attend your appointment we expect and appreciate 24-hours notice so we can properly fill the appointment. If you cannot show up for your appointment or cancel within 24-hours, you will be given one warning and a one time understanding. If there are any other occurrences, you will be charged 50% of the scheduled visit at your next appointment. 

If you are experiencing COVID symptoms within this time frame please call our concierge team at the salon and we can navigate your rebooking together.