What's New at Supernova Salon

We are in your neighbourhood and we'd love to do your hair! Read below for the latest news and browse the site to learn more about Supernova.

September 10, 2020

New Revised In-Salon COVID polices and procedures

While we move into the Fall and Winter and with COVID numbers rising we as a team have taken the time to revisit our in-salon policies to make sure we provide a safe and healthy environment for everyone.

You can see all our updated polices on our web page and also on our social media. Fall COVID-19 Revised Policies

Here are a few important before your appointment policies.

  • Most importantly we absolutely need all our guests to confirm their appointments so we know you are coming. As our salon is operating at a lower capacity and we have waiting lists for all stylists, please confirm your appointment from the email sent to you 4 days before your appointment. 
  • Please fill out the health and safety waiver sent to you in the confirmation email. This waiver needs to be filled out for the person who is coming to the appointment as this waiver is also used for our contact tracing. If you are a parent or guardian, please allow the person coming to do the waiver under their name.
September 10, 2020

Congratulations Simran – our newest Emerging Talent Stylist

SImran joined our salon team over a year ago with the goal to develop and perfect her hairdressing skills and become a stylist at Supernova Salon. Simran has graduated from our associate program with honors and is ready to build a clientele with the salon. Simran started her education at the acclaimed Blanche Macdonald hairdressing school and with our salon family has continued to grow and develop into a creative, confident and collaborative stylist. We are so proud of her and excited for her to begin this next phase of her career. 

September 10, 2020

New salon hours for Fall as we welcome back the entire team to the salon!

Starting in September we have expanded our salon hours to welcome back the whole team! 

Saturday 8:30-7:30 
Monday – Friday 8:30 – 9:30
Sunday 8:30-7:30 

With our new expanded hours many of our stylists begin working full time again and we are so excited to welcome back Gillian and Emily full time to the salon! 

August 24, 2020

Do you love new apps?

We’ve got one for you. 

The Supernova Salon app for Android and iOS!

We’re making it even easier for you to book with the salon team! Download the Supernova Salon app and book your next appointment from your smartphone!

With your Supernova Salon app, you can:
• Make a booking with us from your phone 24/7
• Book easily from previous appointment history!
• View live appointment time availability
• Read about our staff & the services they provide
• Contact us and find us easily

Please note: this app is BRAND NEW, if you have not booked an appointment with us via Online Booking since our reopening date in June 2020, you will need to create a new account profile for this app.

August 14, 2020

Win this Amazing Kerastase Gift Basket

Any of our guests who receive a K Water service during the month of August will be entered to win this Home Care Kerastase Gift Basket. Don’t miss out on this, book now! 
August 14, 2020

Kerastase K Water Launch at Supernova Salon

We are so excited to be launching Kerastase K Water at Supernova Salon. Does your hair feel dry, dull and full of tangles this Summer? If so then K Water is the perfect solution for you!

Kerastase K Water Treatment is amazing Lamellar Technology that will leave your hair with incredible shine, soft, touchable and lightweight. This treatment is an exclusive in-salon only that can be added to any service, is done at the basin after your shampoo and takes only 5 minutes. K Water is a $20 service and will leave your hair feeling brand new. Ask your stylist or our concierge team how to book! 
May 23, 2020

We are Reopening! Yah!!

We are so excited to be announcing that we will be reopening on Sunday May 31!

The whole team is thrilled to be getting ready to come back to work and creating hair you love at Supernova Salon!

New Health and Safety In-Salon Protocols, Our New Normal 
I have already designed a new health and safety in-salon procedure plan for the entire salon team. 

I have also designed new in-salon health and safety protocol for all our guests and all of the information is hosted on our website. It is imperative that all our guests read our new in-salon health and safety documents before arriving so we can all have a successful appointment. 

COVID-19 Pages, Our Information Centre
Please follow these links so you can see them all:
Before your appointment
Cancellation policy
Physical distancing at the salon
Your time at the salon
Salon safety measures

Re-booking – You’ve waited so long, Thank You! 
Beginning this weekend, it will be our first priority to contact by phone all of our guests who had cancelled appointments during our closure and allow them to rebook the service(s) that were cancelled. 
Once we have been able to connect with these clients we will make our appointment book available to other guests. 

The Waitlist is Here! 
If you wish to have an appointment at the salon and were not in the cancelled group of guests this is the official Appointment Waitlist.
Please use only this place to be on the waitlist. We will utilize this list when we are have finished re-booking all our COVID cancelled guests. 
If you have left a voicemail or an email please take the time to sign up here as this is the official list
Supernova Waitlist – CLICK HERE

Physical Distancing at Supernova Salon 
I am sure everyone is aware that the new physical distancing policies will greatly affect how Supernova Salon operates. In our opening we are only able to use every other station so our ability to service guests will be greatly reduced. 

Need Home Care Products?
You are able to shop for any home care by shopping our new online store linked from our website https://supernovasalon.com/ or you can visit directly by clicking here

My Commitment 
My top priority is to ensure the health and safety of our team, our guests and our community. We want nothing more than to do your hair and we miss you terribly, so please be patient with me as I am working as fast as I can. 

Beauty Safe Education 
The entire team has completed their Beauty Safe course through the Beauty Council. This course is to refresh all of our education on health and safety to ensure a safe and healthy work environment. Before we open the entire team will be retrained with all our new health and safety protocols while at work in the salon. 

Why no online booking? 
With all the new schedules, social distancing and new in-salon capacity guidelines we need to make sure everyone is booked properly. Our concierge team at the front desk can create the best appointment for you.  The online booking will not be available and booking via email will not be available. 

Thank you 
Thank you so much for your patience and understanding during this time. Please watch for my emails in the coming weeks. 
April 28, 2020

We Miss You! Supernova is still closed due to COVID-19

I hope everyone is safe and healthy. Myself and the whole team want to let everyone know that we really miss seeing all of your beautiful faces. Being a part of your lives, creating hair you love and being with each other is something that we are all missing very much. We wanted to let you know how much we miss you! 

I want to say thank you for everyone’s patience and understanding during this very difficult time. I have spoken to many of you and I really appreciate speaking to you and supporting you in any way I can during this closure. 

I am receiving daily information from Dr. Bonnie, The Canadian Federation for Independent Businesses, and the Government of Canada and although I do not have a confirmed date of re-opening I am committed to taking this time to focus on planning and preparing for our re-opening. I can say that when we do open it will be worth the wait xo